Answers to the questions I get asked most.

I get asked a lot of the same questions when someone reaches out about engraving or cutting a piece for the first time, so I thought it would help to put the answers all in one place.

How long does it take?

Once you send your jewellery over, I take a little time to prepare a digital mock-up of the design so you can see exactly how it will look before anything is touched by the laser. Once you approve that mock-up, the actual engraving or cutting itself takes just 1–2 days.

So the timeline really comes down to two parts: the post to me, and the short wait for your approval on the mock-up. Once I have the go-ahead, your piece won't be sitting around for long.

Do I need to post my jewellery to you, or can I drop it off?

Most of the work I do is by post, since I work from home and it's the easiest way for clients anywhere to send their pieces in. That said, if you're local and would rather hand it over in person, drop-off and collection can be arranged by appointment, just get in touch and we'll sort a time that works.

Who pays for postage, and how does that work?

You'll cover the postage to get your jewellery to me. If you'd like it sent back using Royal Mail Special Delivery for extra peace of mind, I'll book that in on your behalf and simply add the fee to your invoice, no need to arrange anything separately.

How much does it cost?

This is the one question I can't give a single flat answer to, and honestly, that's a good thing. Every piece of jewellery is different, and every design, whether it's a fingerprint, handwriting, a symbol, or a custom cut shape, comes with its own level of detail and complexity.

I do have a starting price list as a general guide, but I prefer to quote for each job individually once I've seen the piece and the artwork involved. That way, the price actually reflects the work, rather than forcing every job into the same box.

If you're not sure what something might cost, just send over a few details or a photo and I'll get back to you with a proper quote.

Do you clean up the engraving afterwards?

The laser leaves a thin layer of burnt residue on the surface once it's done its work, so I always recommend a sand and polish afterwards to make sure the finished piece looks its best.

Some clients are happy to do this themselves, and that's completely fine. But I also offer this as a small additional service, it saves you the time and effort of cleaning it up, and it means I can send your piece back knowing it's finished exactly the way I'd want it to be.

Got a question I haven't covered?

If there's something specific you're wondering about, a material, a design idea, or anything else, feel free to reach out. I'm always happy to talk it through before you commit to anything.